Frequently Asked Questions

Yes, you will need a referral from your healthcare professional to have an imaging test or procedure with us. The easiest and quickest way to do this is is for your healthcare professional to use our online referral form.

The length of the test will depend on the type of imaging and the reason for the exam. Our staff will provide you with an estimated time when you schedule your appointment.

You should usually wear comfortable, loose-fitting clothing for your appointment although you may be changed into a gown on your arrival. If you are having an MRI, please let us know if you have any metal in your body, as this may affect the results of the exam.

No, our imaging tests are non-invasive and do not cause pain. Some tests, such as an MRI, may require you to lie still for an extended period of time, but this is not painful. We also offer interventional procedures which usually involve the use of local anaesthetic to make the procedure as comfortable as possible. Our radiologist will run through the procedure with you before getting started and you will have a chance to field any questions you may have.

Your results will be sent to the referring doctor, who will then discuss them with you.

The time it takes to receive results will vary depending on the type of test, but our staff will provide you with an estimated time when you arrive for your appointment.

The options are either ‘self-pay’ where you pay for the procedure yourself or through private medical insurance. You will need to check with your insurer that the terms of your policy covers the specific test that you are having. Our care team can answer any questions you may have – please visit our enquiries page to contact us.

It will depend on the type of test you are having. Our staff will provide you with specific instructions when you schedule your appointment.

Our radiologists work as a team to provide the best possible care to our patients. If you have a specific request, please let our staff before you come for your appointment and they will do their best to accommodate you.

At Kent and Sussex Radiology Group, we offer patient-centered care with a team of experienced radiologists and the latest technology. We provide a comprehensive range of imaging services at multiple locations in the South East of England, and prioritize accessibility and convenience. Our patient care team is always available to answer questions and help schedule appointments. With a commitment to rapid and accurate results, we hope you choose Kent and Sussex Radiology Group for your private radiology needs.